Always remember what it's like not to know.

While unemployed, I invested time and attention on “Web 2.0″ and current online trends.
In addition to designing my own website, I created and installed a [...]

This generic, “vanilla” training guide for the company’s standard, in-house ERP systems was produced using Adobe Framemaker.
Most of these users would be transitioning from non-standard [...]

Yes, greenscreen.
Since it is immediately available to end users at their point of need, the quality and usability of mainframe help is actually very important. [...]

While many aspects of SharePoint were enforced enterprise-wide, the need to publish a library of content dictated that my team’s site be organized for ease [...]

This Flash-based simulation was produced using Adobe Captivate.
Since Captivate’s automated features do not function with a mainframe, I created the fields, entries, and navigation manually.
The [...]

This document provides details of control parameter “switches” for one module of the company’s ERP system.
Each parameter is defined and the results of each setting [...]

These quick reference cards, created in InDesign, won an Award of Merit in the 2007 NEO STC Regional Technical Publications Competition.
They are designed to show [...]

From draft text provided by a consulting company, I condensed and edited the content to draft courses in storyboard format. I was expected to source [...]